Problem summary
Attempting to save the Mari archive "ticket32981.mra" crashes Mari 3.3v1 for Windows, other Mari versions on Windows crash during the file open and file save process.
OSX Mari versions are unable to open it from the archive thumbnail view, but do not crash.
Customer reported version
n/a
Customer reported platform
windows10
Steps to reproduce
1) Open Mari 3.3v1 and open the "ticket32981.mra" file on a Windows 10 machine.
2) Load the file, it may take a while to open. You may receive a warning asking you to convert the file from Mari version (unknown), if so click yes.
3) Once it has loaded, attempt to save the file via File > Save. Mari will process the archive and after a while hit a Critical Error warning.
Reproduced by support
This bug has been reproduced in:
Windows 10
Mari 3.3v1 - able to open file. Attempting to save the file hits a critical error.
Mari 4.0v1 - unable to open file, critical error.
Mari 3.1v3 - unable to open file, critical error.
Mari 2.6v5 - unable to open file, critical error.
OS X (10.13.3)
Mari 3.3v1 - failed to open file error message.
Mari 3.2v1 - failed to open file error message.
Mari 3.1v3 - failed to open file error message.
Mari 2.6v5 - failed to open file error message.
Earliest version tested
Mari 2.6v5
- This issue appears to be in all versions of the product.
Expected behaviour
To be able to open and save the archive.
Actual behaviour
Only able to be opened in 3.3v1 on Windows, unable to save the file. Unable to open the file in other Mari versions / other operating systems.