State:Closed|icon_bug|database:public|icon_mari|Resolution:Fixed|TargetRelease:3.1v3|BugID:230441|
Problem summary
Customers are reporting that the OCIO environment variable is causing Mari to crash on startup.
Customer reported version
3,1v2
Customer reported platform
Multiple
Steps to reproduce
1) Set the OCIO environment variable to the location of your ocio config
2) Launch Mari
3) Crash
Workaround
There are a few potential work arounds to this issue:
Rolling back to a previous version of Mari
Unsetting the OCIO environment variable
Removing the quotation marks from the directory specified in your environment variable (OS specific) may return Mari's functionality.
Some customers have reported that re-downloading their OCIO config and corresponding LUT's from the opencolourio website has returned functionality.
Reproduced by support
Windows 10 3.1v2
Linux 3.1v2
Mac OSX 3.1v2
Not effecting Windows 7
Expected behaviour
For Mari to Launch
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