Problem summary
Using the slip tool when viewing multiple tracks in the viewer can cause Nuke Studio to become unresponsive
Customer reported version
nuke.10.0v3
Customer reported platform
10.10
Steps to reproduce
1. Installed K5000 GPU into an OSX 10.10.5 Yosemite OS (system version 14F1912)
2. Installed driver that is comparable to version on customers machine (version tested on: 346.02.03f09)
3. Opened Hiero 10.0v3
4. Opened customer project (see comments for project name)
5. Reconnect media
6. Set the viewer to a vertical wipe
7. Set the A input of the wipe to be track 'Video 1' and set the B input to be 'Video 3'
8. Select the 'Slip' tool
9. Select clip '1' and move with slip tool (see comments for clip 1 name)
10 Select clip '2' and move with the slip tool (this is the clip below '1' on track Video 1)
Result: moving either of these doesn't appear to cause a crash
11. Select clip '3' and move this with the slip tool (this is the clip below '1' on track Video 2)
Result: after playing a little bit with the slip tool between these 3 clips, when using the slip tool on the clip in Video 2 the software will freeze and become unresponsive
- left machine in frozen sate to see if it would send me back to the login screen as it does for the customer, but it just stays in a non responsive state (tested for 45mins)
Workaround
Unknown.
Reproduced by support
Issue appears intermittently and with very specific machine setup i.e.
OSX 10.10.5
GPU K5000 with 346.02.03f09 driver
With this setup I can reproduce on:
Hiero 10.0v3, 10.0v4
Nuke Studio 10.0v4
Not able to repro on OSX 10.11.2
NukeStudio 10.0v4, Hiero 10.0v3
Not able to reproduce on Windows 8
Issue can be intermittent though.
Expected behaviour
no crash to occur
Actual behaviour
Nuke Studio / Hiero became unresponsive and crashed