State:New|TargetRelease:No Target|icon_bug|icon_nuke|database:public|Resolution:Fixed|BugID:266356|
Problem summary
crash when corrupt .mov in dir scanned by 'Match Media' or when pointed to by 'Reconnect media'
Customer reported version
nuke.10.5v1
Customer reported platform
10.11
Steps to reproduce
There are 2 cases below
1) unzip the attachment19840.zip to an accessible directory
2) launch Nuke Studio opening
/19840/test_scan_corrupt/project_file/test_scan_corrupt.hrox
3) choose Workspace > Conforming
4) choose 'Match Media'
5) Navigate in the 'Choose directory to search for media' dialog to
/19840/test_scan_corrupt
6) Choose 'Open' and the in the 'Conform Options' dialog choose 'OK' with the defaults
crash results
________
1) unzip the attachment19840.zip to an accessible directory
2) launch Nuke Studio opening
/19840/test_match_corrupt/project_file/test_match_corrupt.hrox
3) choose Workspace > Conforming
4) In the timeline highlight the track with
Sequence 1 (Sequence 1 > v02)
5) This will also highlight the clip in the Spreadsheet. choose the clip in the Spreadsheet and right-click to choose 'Reconnect media'
6) navigate in the 'Choose directory to search for media' dialog to
/19840/test_match_corrupt
7) choose
/_19480/test_match_corrupt/Sequence 1_v02.mov
and click 'Open'
crash results
Workaround
On the 'Match Media' crash, there's something particular about the filenames or search order scanned. Doesn't crash with just any corrupt .mov in the dir.
Reproduced by support
OS 10.10.5
Nuke Studio10.5v1 , 10.5v2
Expected behaviour
no crash in either case;
error indicating corrupt .mov on 'Reconnect media'
Actual behaviour
crash
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