ID 377943 - Using a Wacom mouse with the "Input Device" option set to "Mouse" results in jerky and overshooting movement

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Problem summary
Using a Wacom mouse with the "Input Device" option set to "Mouse" results in jerky and overshooting movement. 


For example, when an object is moved in the scene with the mouse, the object doesn't move at the same speed and direction with respect to the mouse movement. The object continues to move away from the mouse cursor and continues to move in that direction even if the mouse is moved in the opposite direction on the tablet. 


Customer reported version
Modo 12.1v2 


Customer reported platform
MacOSX 10.14 


Steps to reproduce

The following hardware that was used for testing on MacOSX 10.13: 


  • Wacom Intuos4 PTK-640 Tablet (Driver Version 6.3.32-3) 


  • Wacom Intuos4 KC-100-0 Mouse 


1) Connect a Wacom tablet with the latest driver version and use the Wacom mouse on the tablet. 


2) Open Modo with default settings.


3) Create a cube and select it. 


4) Activate the Transform tool by pressing "W" and start moving the cube with the tool handle. 


5) The movement of the cube is now jerky and overshoots. If changing the direction of the mouse movement on the tablet, the cube keeps moving in the opposite direction. 


Workaround

Set the "Input Device" option to "Tablet" in the Remapping section or unplug the pen tablet and plug it back in after launching Modo. 

Reproduced by support

This bug has been reproduced in:

Modo 12.2v1 - MacOSX 10.13

Modo 12.1v2 - MacOSX 10.13 

Modo 12.0v1 - MacOSX 10.13 

Modo 11.2v3 - MacOSX 10.13 

Modo 11.1v1 - MacOSX 10.13 

Modo 11.0v3 - MacOSX 10.13 

Modo 10.2v4 - MacOSX 10.13 


Unable to reproduce bug in:

Modo 12.2v1 - Windows 10 - CentOS 7 

Modo 10.2v4 - Windows 10 - CentOS 7 


Note: The issue does not appear in the product on both Windows and CentOS. 


Earliest version tested

Modo 10.2v4 - This issue appears to be in all versions of the product on MacOSX. 


Expected behaviour
Using a Wacom mouse on a tablet with the "Input Device" option set to "Mouse", should not result in jerky and overshooting movement with delays. 


Actual behaviour
When a Wacom mouse is used on the tablet this results in jerky and overshooting movement with delays. 


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