ID 396633 - Unable to export panels with green + icon from the 'Compare Sequence Revisions' result

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Problem summary
Unable to export panels with green + icon from the 'Compare Sequence Revisions' result


Customer reported version

6.0.5


Customer reported platform
centos7


Steps to reproduce


1) Open an existing sequence

2) Add new panel(s) and save revision

3) Click 'Compare Revision' button and select a previous revision to compare against; click Compare

4) Select the newly created panel(s) with the green + icon

5) Click 'Export from Flix...' button.

6) In the Export window, make sure 'Selected panels' is checked, along with 'Image'

7) Click 'Export'


Expected behaviour
The image would be exported from Flix


Actual behaviour
Error received in Export window: "cannot retrieve full res media object"


Workaround
The "Original Artwork" option can be selected to export the PSD for the panel.

Disable the 'Compare Sequence Revisions' option and open the newer revision including the panel(s). They can then be selected and exported without error using the "Image" option.


Reproduced by support

This bug has been reproduced in:
6.0.5


Earliest version tested
6.0.5 - this seems to be an issue in all earlier versions of Flix


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