ID 407036 - Temporary files not removed automatically after exporting a QuickTime

Follow

Problem summary

Temporary files are not removed automatically after exporting a QuickTime


Customer reported version

Flix 6.1.1

Customer reported platform
Flix Client - macOS 10.14
Flix Server - CentOS 7

Steps to reproduce

1) Create or navigate to a Show.

2) Create or navigate to a Sequence Revision.

3) Export a QuickTime of the Sequence Revision.

4) After the successful export, checking the Flix Server machine's /tmp directory will reveal a folder named mov-* containing png's used to make up the QuickTime. This folder should have been deleted automatically after completing the export.

Expected behaviour
All temp files to be automatically removed once the export is finished

Actual behaviour
Temp files remain in the Flix Server machine's /tmp directory after the export is completed

Workaround
It is possible to navigate to the /tmp directory and manually remove the temporary files

Reproduced by support
This bug has been reproduced in:
Flix 6.1.2 - Client macOS 10.14 - Client Windows 10 - Server CentOS 7.7
Flix 6.1.1 - Client macOS 10.14 - Server CentOS 7.7
Flix 6.0.5 - Client macOS 10.14 - Client Windows 10 - Server CentOS 7.7


Earliest version tested
Flix 6.0.5 - This issue appears to be in all versions of the product

    We're sorry to hear that

    Please tell us why