State:Closed|icon_bug|icon_nuke|database:public|Resolution:Fixed|TargetRelease:12.0v1|BugID:395954|
Problem summary
Opening a clip in Finder will cause Nuke Studio to hang.
This issue seems to only happen on macOS Mojave, and is not reproducible on macOS High Sierra.
Customer reported version
Nuke 11.3v4
Customer reported platform
macOS 10.14 (Mojave)
Steps to reproduce
1) Open Nuke Studio.
2) Import a clip.
3) Right-click the clip > Open In > Finder.
Expected behaviour
The time to open the files in Finder should be approximately the same as Windows 10, CentOS 7 and macOS 10.13, which is usually only a couple of seconds.
Actual behaviour
Nuke Studio will hang for a while before opening the files in Finder.
Reproduced by support
This bug has been reproduced in:
Nuke Studio 11.3v4 - macOS 10.14 (Mojave)
Nuke Studio 11.3v1 - macOS 10.14 (Mojave)
Nuke Studio 11.2v1 - macOS 10.14 (Mojave)
Nuke Studio 11.1v1 - macOS 10.14 (Mojave)
Nuke Studio 10.5v1 - macOS 10.14 (Mojave)
Nuke Studio 10.0v1 - macOS 10.14 (Mojave)
Nuke Studio 9.0v1 - macOS 10.14 (Mojave)
Unable to reproduce bug in:
Nuke Studio 11.3v4 - Windows 10 - Linux CentOS 7 - macOS 10.13 (High Sierra)
Earliest version tested
Nuke Studio 9.0v1 - macOS 10.14 (Mojave)
- This issue appears to be in all versions of the product
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