ID 427469 - [B] Flix fails to download and upload over split-tunnel VPN on macOS

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Problem summary

Flix does not always use the VPN DNS server when using a split-tunel VPN connection
 

 

Customer reported version
flix_6.2.2

 

Customer reported platform
10.11

 

Steps to reproduce

 

1) Connect to a split-tunnel VPN connection

2) Log in to Flix
 
3) Try to create new panels/sequences

 

Expected behaviour

New panels/sequences should be created

 

Actual behaviour

Flix fails because it can not resolve the Flix server name

 

Workaround

Add the flix server name and IP in the /etc/hosts file

 

 

 

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