ID 433812 - The Open button attempts to open a file in the Publish Directory, instead of the directory itself

Problem summary

The Open button does not open the Publish Directory shown at the bottom of the "Published to Editorial" popup, but a file within it. This means if the naming convention has later on changed, or if the file has been deleted, the directory will not open.

Customer reported version

flix_6.3.2

Customer reported platform
10.14

Steps to reproduce

1) Publish a new sequence.

2) When the publish finishes click on the open button.
 

Expected behaviour

Flix should open a file browser in the output directory

Actual behaviour

Flix looks to open a file within the publish folder. If it's either not there, or the naming convention has been changed, it will not work.

[2020-05-06 16:03:56.666] [debug] DialogManager.listen:: IPC Channel event received with data /Users/Katie/Documents/FLIX/63_publish/AvidShow/001/AvidShow_General Testing_v004_new.aaf[2020-05-06 16:03:56.667] [debug] DialogManager.handleShowItem:: attempting to open the file in finder:  /Users/Katie/Documents/FLIX/63_publish/AvidShow/001/AvidShow_General Testing_v004_new.aaf

Workaround

Manually navigate to the export directory.

Reproduced by support

This bug has been reproduced in:

Flix 6.3.2