ID 419132 - An error occurs when exporting a .mov with the same name and viewing it on the timeline in Studio

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Problem summary
An error occurs when exporting a .mov with the same name and viewing it on the timeline in Studio.

 

Customer reported version
nuke.11.3v5

 

Customer reported platform
windows10

 

Steps to reproduce

1) In Studio, import a sequence/.mov and place it on the timeline.

2) Make any adjustments such as a soft effect, then export the footage as a .mov with any settings.

3) Import the footage and place it on the timeline.

4) Make adjustments to the soft effect, then export the same sequence again.

5) Scrub the timeline for any updates to the new footage. If nothing appears, press Rescan and observe any errors.

 

Expected behavior
The footage should be viewable without issue.

 

Actual behavior

The footage appears with an error "ReaderMessage Unknown" and doesn't display the correct image.

 

Workaround
Closing and relaunching Studio allows the image to appear without the error.

 

Reproduced by Support in

Nuke Studio/Hiero 12.0v3 - Windows 10, CentOS 7, macOS 10.13.6

Nuke Studio/Hiero 12.0v1 - Windows 10

Nuke Studio/Hiero 11.3v5 - Windows 10

Nuke Studio/Hiero 11.3v5 - Windows 10

Nuke Studio/Hiero 11.3v1 - Windows 10

Nuke Studio/Hiero 11.2v1 - Windows 10

Nuke Studio/Hiero 11.1v1 - Windows 10

Nuke Studio/Hiero 11.0v1 - Windows 10, CentOS 7, macOS 10.13.6 - regression
 

Unable to reproduce bug in:

NukeStudio 10.5v8 - Windows 10, CentOS 7, macOS 10.13.6 

 

Earliest version tested
NukeStudio 10.5v8 - This issue doesn't appear in this version and has regressed

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