State:Closed|icon_flix|icon_bug|database:public|Resolution:None|TargetRelease:Flix 6.3.3|BugID:428281|
Problem summary
Unable to close the Flix Client, usually after connection to the Server becomes unavailable.
Customer reported version
Flix 6.2.2
Customer reported platform
Multiple
Steps to reproduce
Note: this is an intermittent issue and following these steps will not reproduce it consistently.
1) While logged in to the Flix Client, stop the Flix Server. The Client will notify you the connection to the Server has been lost.
2a) Try to quit by clicking on the "X" on the Flix Client window.
2b) Reload the Client then try to quit by clicking on the "X" on the Flix Client window.
2c) Logout then try to quit by clicking on the "X" on the Flix Client window.
Expected behaviour
User should successfully exit the Flix Client application.
Actual behaviour
Flix Client window does not close and the user is not able to exit the application.
Workaround
Force quit the Client via Task Manager.
Reproduced by support
This bug has been reproduced in:
6.2.2 - Windows 10 Client
6.0.5 - Windows 10 Client
Earliest version tested
6.0.5 - This issue appears to be in all versions of the product
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