ID 437771 - [S] From Avid: missing panel when overlapping clip leaves gaps at the start and end of a clip

If a clip overlaps another in Avid, in a way where the beginning and end of the bottom clip are exposed, the first part of the clip below will not appear in Flix. This results in 2 panels being in the Revision instead of three, and can cause timing issues with the audio track, if present.

 

Flix 6.3.3

 

Steps to reproduce
1) In Flix, create a Sequence with two panels and publish it to Avid.

 

2) In Avid, add a second track and place one of the two clips in a way that the one below is exposed at the beginning and at the end.

3) Send this back to Flix.

 

Expected outcome
Three panels; two reconformed with their original IDs, and one with a new ID because a duplicate.

Actual outcome
Two panels, both with their original IDs.

Reproduced by support

This bug has been reproduced in:

6.3.3 - macOS 10.14 Client - CentOS 7 Server

6.3.2 - macOS 10.14 Client - CentOS 7 Server

 

Workaround
Put an Avid 'add edit' on the bottom clip, at the points where the top one starts and ends.