ID 449946 - [S] Users getting randomly logged out on poor connections and/or large sequence revision

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Problem summary
Time and date headers are set when requests from the Client are initiated, rather than when they are sent. This can cause the Flix Server's time/date signature check to fail, logging out the user who sent the request in the first place. 

For more info on why this can happen, please refer to the KB article linked below:


Customer reported version
6.3.4


Steps to reproduce

Unfortunately there are no specific reproduction steps. You can have a higher chance of hitting this issue with the following:


a. Slow internet connection on the computer running the Flix Client;

b. Working on a large Sequence Revision;

c. High latency between the Flix Client and the Flix Server.


Expected behaviour
If the date/time/timezone are set correctly on both the Server and Client machines, requests should not fail and users should not be logged out.


Actual behaviour
Users get logged out unexpectedly.


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