State:Closed|icon_flix|icon_bug|database:public|Resolution:None|TargetRelease:Flix 6.3.6-1|BugID:462982|
Problem summary
The Flix Server will be unable to complete any processing tasks following a failed publish to Avid.
Any user wanting to import panels, publish, generate a QuickTime etc for any Show will face a hang at "Extracting IDs from request".

Customer reported version
Flix 6.3.5
Customer reported platform
Ubuntu
Steps to reproduce
The steps required to reproduce this bug consistently require directly modifying panel metadata in the database or files in the assets directory.
Expected behaviour
Failed publishes to Avid should not affect future tasks.
Actual behaviour
Failed publishes to Avid prevent Flix from being able to process anything after that.
Workaround
Stop the Flix Server(s), make sure there aren't any lingering flix processes, then restart the Server(s).
Reproduced by support
This bug has been reproduced in:
6.3.6 - macOS 10.14 Client - Windows 10 Client - CentOS 7 Server
6.3.5 - macOS 10.14 Client - Windows 10 Client - CentOS 7 Server
Unable to reproduce bug in:
6.3.3
Earliest version tested
6.3.3 - This issue doesn't appear in this version and has regressed
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