State:New|TargetRelease:No Target|icon_bug|icon_nuke|database:public|Resolution:Fixed|BugID:468938|
Problem summary
Nuke Studio/Hiero crashes when importing some h264 mp4 files.
This issue does not occur when reading the same files into Nuke.
Customer reported version
Nuke Studio 12.2v3
Customer reported platform
CentOS 7
Steps to reproduce
1) Open Nuke Studio.
2) Import the attached file (File > Import File(s)...). Nuke Studio will immediately crash upon import.
Expected behaviour
Nuke Studio/Hiero should be able to read the same files as Nuke, without crashing.
Actual behaviour
Nuke Studio/Hiero crashes when importing some h264 mp4 files.
Workaround
Unknown.
Reproduced by support
This bug has been reproduced in:
Nuke Studio 12.2v5 - Windows 10 - CentOS 7
Nuke Studio 12.0v1 - Windows 10
Nuke Studio 11.0v1 - Windows 10
Nuke Studio 10.0v1 - Windows 10
Nuke Studio 9.0v4 - Windows 10
Earliest version tested
Nuke Studio 9.0v3
- The file does not cause a crash in this version. However, the file does not display in the Viewer either.
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