ID 470587 - The shift+numpad hotkey to nudge does not work when using ZCentral remote software in Windows.

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Problem summary
The shift+numpad hotkey to nudge does not work when using ZCentral remote software in Windows.

 

Customer reported version
nuke.12.2v4

 

Customer reported platform

 

Steps to reproduce

1) From HP ZCentral on Windows/Linux, remote into another Windows or Linux machine.

2) Launch Nuke, then add a Roto node to the Node Graph.

3) Click in the Viewer to create bezier points.

4) Using the mouse, click any point in the Viewer to select it.

3) Using a keyboard, press and hold Shift, then any 1-9 key on the number pad to nudge the point in the Viewer.

 

Expected behavior
The nudge hotkey Shift+numpad for should move the points 10 pixels.

 

Actual behavior
When using ZCentral remote software with Nuke in Windows > Linux or Windows > Windows, the timeline playhead is activated when using the nudge hotkey Shift+numpad. This does not occur when only using the numpad to nudge individual pixels. This also does not occur when using Linux > Linux connections.

Workaround
Other remote software such as NoMachine, TeamViewer, or Windows RDP works without issue.

 

Reproduced by Support in:
Nuke 12.2v5 - CentOS 7 > Windows 10 | Windows 10 > Windows 10 | Windows 10 > CentOS 7

Nuke 12.2v1 - "" "" ""

Nuke 12.1v1 - "" "" ""

Nuke 12.0v1 - "" "" ""

Nuke 11.0v1 - "" "" ""

Nuke 10.0v1 - "" "" ""

Nuke 9.0v1 - "" "" ""

Nuke 8.0v1 - CentOS 7 > Windows 10 | Windows 10 > Windows 10 | Windows 10 > CentOS 7

 

Unable to reproduce bug in:
Nuke 12.2v5 - CentOS 7 > CentOS 7

 

Earliest version tested
Nuke 8.0v1 - Windows/Linux - This issue appears to be in all versions of the product

 

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