ID 475263 - Flix Helper using high CPU

Problem summary

Flix Helper using high CPU

Customer reported version
flix_6.3.6

Customer reported platform
10.15

Steps to reproduce

1) Create a sequence with over 100 panels.

2) Navigate to the sequence and open the Library tab.

Expected behaviour

The Flix Helper (Renderer) process should take a low amount of CPU.

Actual behaviour

The Flix Helper (Renderer) can take a high amount of CPU and in some cases lock up the client computer.

Workaround

There isn't any single solution which completely resolves the problem, but the below workarounds help:

1. Make sure the Library tab is not open while using Flix.

2. Navigate to the sequence list level in the Flix client.

3. Make sure there aren't many google chrome talbs/windows opened at the same time as using Flix

Reproduced by support

This bug has been reproduced in:

Flix 6.3.6 OSX