ID 486035 - Exporting Sequences with a soft effect as the bottom active track error with a unhelpful error message saying 'NoneType' object has no attribute 'getJumpName'
Problem summary Exporting Sequences with a soft effect as the bottom active track error with a unhelpful error message saying 'NoneType' object has no attribute 'getJumpName'
Customer reported version hiero
Customer reported platform -
Steps to reproduce
1) Open Nuke Studio/Hiero and import any footage
2) Add the footage to the timeline and disable the video track
3) Create a new Video Track, and add any soft effect to it, like a Transform
4) Create a new Video track, and add the footage to it:
5) Right click the sequence> Export.. and use the default Log10 Cineon DPX preset, making sure all tracks is enable for the export
6) Press Export, it will now fail to export. Checking the log its says:
Task 'TranscodeExporter' reported errors:
Error starting transcode
'NoneType' object has no attribute 'getJumpName'
Expected behaviour For the error message to explain why the sequence failed to export Or to be able to export all tracks when the bottom most track is a soft effect track
Actual behaviour The export fails with the error message: 'NoneType' object has no attribute 'getJumpName'
Workaround Unknown.
Reproduced by support This bug has been reproduced in: Nuke Studio 13.0v4 - Windows 10, CentOS 7.5, macOS Big Sur Nuke Studio 11.0v1 - Windows 10 Nuke Studio 10.5v1 - Windows 10, CentOS 7.5 - regression
Unable to reproduce bug in: Nuke Studio 10.0v6 - Windows 10, CentOS 7.5
Earliest version tested Nuke Studio 10.0v6 - This issue doesn't appear in this version and has regressed