Problem summary
The application crashes when importing a specific .mov file in Nuke Studio/Hiero.
Customer reported version
hiero.12.2v3
Customer reported platform
n_a_mac
Steps to reproduce
1) Download the attached NIA_C_020_anim_v08.mov.
2) Launch Nuke Studio/Hiero.
3) Import the downloaded .mov file to the Project bin.
Expected behavior
The software should import the file without issue.
Actual behavior
Nuke Studio/Hiero crashes immediately when trying to load the .mov file.
Workaround
There is no available workaround at this time.
Reproduced by Support in:
Nuke Studio/Hiero 13.0v3 - Windows 10, CentOS 7, macOS 10.13.6
Nuke Studio/Hiero 13.0v1 - macOS 10.13.6
Nuke Studio/Hiero 12.2v1 - Windows 10, CentOS 7, macOS 10.13.6
Unable to reproduce bug in:
Nuke Studio/Hiero 12.1v5 - Windows 10, CentOS 7, macOS 10.13.6
Earliest version tested
Nuke Studio/Hiero 12.1v5 - This issue doesn't appear in this version and has regressed