Problem summary
Importing an m4a file after a mov file causes the "This format is not supported by mov64 reader" error in the error console
Customer reported version
Hiero 13.1v1
Customer reported platform
MacOS 10.15
Steps to reproduce
1) Open Hiero and when the popup window appears, click the Start a new Project... button
2) Import the attached mov file by clicking File then Import File(s)...
3) Import the attached m4a file by clicking File then Import File(s)...
Expected behaviour
The m4a file should import without an error
Actual behaviour
When importing an m4a file after a mov has been imported the terminal will display an error
Workaround
Importing a mov file after the m4a file.
Reproduced by support
This bug has been reproduced in:
Hiero 13.1v3 - Windows 10 - MacOS 10.15.3 - CentOS7
Hiero 13.1v1 - Windows 10
Hiero 13.0v7 - Windows 10
Hiero 13.0v6 - Windows 10 - MacOS 10.15.3 - CentOS7
Unable to reproduce bug in:
Hiero 13.0v5 - Windows 10 - MacOS 10.15.3 - CentOS7 - Regression
Earliest version tested
Hiero 13.0v5 - This issue doesn't appear in this version and has regressed