Problem summary "Error! Task type preset Not recognised" when using export preset with entries which have no content set
Customer reported version hiero.13.2v2
Customer reported platform windows10
Steps to reproduce
1) Launch Hiero/Nuke Studio 2) Import any clip and add it to the timeline 3) Right click the clip> Export... 4) Drag and drop the attached Hashtag_Structure.xml from a file browser to the export dialog 5) Check the terminal output and the Script Editor, you get a load of these warnings:
ERROR 12:46:56.636:Hiero(18488): Error! Task type preset Not recognised ERROR 12:46:56.640:Hiero(18488): Error! Task type preset Not recognised ERROR 12:46:56.643:Hiero(18488): Error! Task type preset Not recognised ERROR 12:46:56.649:Hiero(18488): Error! Task type preset Not recognised ERROR 12:46:56.653:Hiero(18488): Error! Task type preset Not recognised ERROR 12:46:56.656:Hiero(18488): Error! Task type preset Not recognised ERROR 12:46:56.660:Hiero(18488): Error! Task type preset Not recognised ERROR 12:46:56.663:Hiero(18488): Error! Task type preset Not recognised ERROR 12:46:56.666:Hiero(18488): Error! Task type preset Not recognised ERROR 12:46:56.670:Hiero(18488): Error! Task type preset Not recognised ERROR 12:46:56.673:Hiero(18488): Error! Task type preset Not recognised ERROR 12:46:56.676:Hiero(18488): Error! Task type preset Not recognised ERROR 12:46:56.680:Hiero(18488): Error! Task type preset Not recognised ERROR 12:46:56.683:Hiero(18488): Error! Task type preset Not recognised ERROR 12:46:56.686:Hiero(18488): Error! Task type preset Not recognised
Expected behaviour For Nuke Studio/Hiero to read in the preset created in it to load correctly
Actual behaviour It errors saying: Error! Task type preset Not recognised
Workaround Unknown.
Reproduced by support This bug has been reproduced in: Hiero 13.2v4 - Windows 10, CentOS 7, macOS Monterey
Reproduced by QA in: Nuke Studio 11.1v4 - Mac OS High Sierra, Windows 10 Nuke Studio 9.0v1 - OSX Yosemite.
Earliest version tested Nuke Studio 9.0v1 - This issue appears to be in all tested versions of the product