ID 523639 - Panels export out of order

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Problem summary
Panels export out of order
 
Customer reported version
flix_6.4.1
 
Customer reported platform
 
Steps to reproduce
 
1) Import 10 to Flix and put a number on them 1-10 (so they are easier to track)

2) Save the revision and export all panels, both images and original artwork

3)
 
Expected behaviour
Panels should export in the order they are in the Flix sequence
 
Actual behaviour
Some panels export out of order. Sometimes all panels are in order, sometimes only panels in images or panels in artwork are out of order. Panels export differently from different computers or even different export tries. Computers used for the original import of images tend to get more panels out of order.
 
Workaround
The following actions sometimes resolve the issue (not all actions required):

  1. Clear Cache (File/Flix->Preferences->Advanced->Clear Local Asset Cache
  2. Log out and log back in
  3. Restart the Flix client
  4. Restart the Flix client computer
 
Reproduced by support
6.4.1 Windows Client
6.4.1 Monterey Client
6.4.1 Mojave Client
 
 

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