ID 526046 - If Flix is set to use Storyboard Pro 20 the SBP process can eat up all memory and crash Flix

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Problem summary
If Flix is set to use Storyboard Pro 20, the SBP process can eat up all memory and crash Flix

 

Customer reported version
flix_6.5.0

 

Customer reported platform

 

Steps to reproduce

 

1)Set Flix to work with SBP 7 or 20

2)Import a long SBP Project to Flix with many panels and many camera moves

3)

 

Expected behaviour
Import should go through without issues

 

Actual behaviour
Flix uses SBP to process all panels when importing an SBP project. When Flix is processing certain projects, SBP starts to eat up all available memory on the client computer until that computer runs out of memory. This will cause Flix to crash and the import to fail. If the computer has a lot of available memory, it can take a long time for the crash to happen

 

Workaround
Set Flix to use SBP 22 for the import process (even if the artist is using a different version of SBP for daily work). SBP 22 doesn't have the memory leak and the problem 

 

Reproduced by support

Using SBP 20
Flix 6.4.1 OSX client sbpz test file

Flix 6.5 OSX client sbpz test file

Flix 6.5 Windows client sbpz test file

Flix 6.5 Windows client sboard test file

Flix 6.6 OSX client sbpz test file

Flix 6.6 Windows client sbpz test file

Flix 6.6 Windows client sboard test file

 

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