State:Closed|icon_bug|icon_nuke|database:public|Resolution:Fixed|TargetRelease:15.1v3|BugID:574495|
Problem summary:
Nuke Studio/Hiero freezes when Scan for Versions encounters a corrupt file
Customer reported version:
Hiero 15.0v4
Customer reported platform:
Rocky 8
Steps to reproduce:
1) Download the attached clip_v033.mov and clip_v036.mov files, and place them in the same directory.
2) Launch Hiero and navigate to File > Import File(s)...
3) Select only the clip_v033.mov file to add to the Project.
4) In the Project Bin, right-click the footage and select Version > Scan for Versions
5) Observe the following errors in the Terminal window, and note how Hiero freezes and becomes unresponsive:
[Error][2024/04/10:18:10:59] DDImageCodec::openInternal validate failed, reason: path/to/the/bad_media_file.mov: Invalid data found when processing input[Warning][2024/04/10:18:10:59] FFmpeg Error: Invalid data found when processing input

Invalid data found when processing input errors to the Terminal. filepath = 'path/to/the/bad_media_file.mov'media_source = hiero.core.MediaSource(filepath) # Hiero/Nuke Studio freezes moov atom not found, but the end result is the same: 

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