Problem summary
A preferences warning is returned when exporting MOV and MXF files from Nuke Studio/Hiero.
This issue only appears to happen on specific machines.
Customer reported version
Nuke 14.1v2
Customer reported platform
Windows 10
Steps to reproduce
1) Open Nuke Studio.
2) Import a file (Import > Import File(s)...) and drop it on the timeline.
3) Right click the shot on the timeline and select Export.
4) Select the Transcode Shots DPX preset and set the File Type to mov or mxf.
5) Click Export.
Expected behaviour
The file should be exported without any errors.
Actual behaviour
An error is displayed in the Export Queue:
Workaround
The file seems to be exported regardless of the error, so the error can be disregarded.
Reproduced by support
This bug has been reproduced in:
Nuke Studio 15.1v2 - Windows 11
Nuke Studio 14.1v1 - Windows 11
Nuke Studio 14.0v7 - Windows 11
Nuke Studio 14.0v1 - Windows 11
Nuke Studio 13.0v1 - Windows 11
Nuke Studio 12.0v1 - Windows 11
Unable to reproduce bug in:
Nuke Studio 15.1v2 - macOS 12 (Monterey) - Windows 10
Earliest version tested
Nuke Studio 12.0v1 - Windows 11
- This issue appears to be in all tested versions of the product on Windows 11.
