Q100597: Setup checklist for Login licensing

  1. The Foundry SANDBOX
  2. License Help
  3. Login-based Licensing

SUMMARY

There are certain steps needed to take in order to install a Team and Individual Login license on both a system and user level. This article provides more information about this.

 

MORE INFORMATION

System Administrators

To make sure users can smoothly log in and run the software, there are some settings needed to avoid trouble down the line.

1. Ensure that the machines have the permission to download and install the software.

2. If you have any firewalls, proxies or network security software installed, please allow these access to these addresses: 

https://licenceapi.foundry.com on port 443
 https://id.foundry.com/

More information on proxy settings can be found here: Q100304: What to do if you see a 'CURL' error when trying to activate your Login licensing

 

Individual users

If you are having trouble logging into the software with an Individual Login license and error messages start to appear, please follow the steps outlined in the following article: Q100285: Initial steps to help solve issues with Individual Login Licensing

NOTE: These steps are for troubleshooting Individual licenses only. If you are experiencing issues with your Team license please contact Support following the steps in the Further Help section below.

 

FURTHER READING

More information on the mentioned Login licensing issues can be found in the following articles:

FURTHER HELP

If you are still seeing any issues after performing the steps outlined in this article, then please open a Support ticket and let us know the issue you are encountering and the troubleshooting steps you have taken so far. Q100064: How to raise a support ticket

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